1. What Shipping Methods Are Available?
Various shipping methods are offered, depending on your location and purchased items. These will be displayed during checkout.
2. How Long Will It Take To Get My Package?
Delivery typically takes 3-7 business days for standard shipping, with express options delivering in 1-2 business days.
3. How Do I Track My Order?
You’ll receive a confirmation email with tracking details once your order ships. You can also track your order from your account.
4. Do I Need an Account To Place an Order?
You can order as a guest, but creating an account allows easier tracking and faster checkouts.
5. How Do I Place an Order?
Browse the website, add items to your cart, proceed to checkout, enter shipping and payment details, and confirm your order.
6. How Should I Contact If I Have Any Queries?
Contact customer support via the “Contact Us” page, email, or live chat for assistance.
7. What Is the Return Policy?
You can return items within 3 days for furniture and within 14 days for accessories. Some items may not be eligible for returns due to hygiene reasons.
8. How Are Refunds Processed?
Refunds are issued within 5-7 days after returns, credited to the original payment method.
9. What Should I Do If I Receive a Damaged or Incorrect Product?
Contact customer support within 3 days to resolve issues like damage or incorrect items. A replacement will be prioritized.
10. Does My Product Include Installation?
If installation is included, it will be noted on the product page or part of shipping details. Extra charges may apply for installation services.